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Feb 09, 2012

Beverages, Foodservice Top Ways to Get Fuel Customers Inside

PrintBeverages, Foodservice Top Ways to Get Fuel Customers Inside  

ALEXANDRIA, Va. -- Beverage purchases are still No. 1 when it comes to converting gas pump sales into convenience store sales, but foodservice is quickly catching up, according to the 2012 NACS Consumer Fuels Report. The study shows 48 percent of gas purchasers never set foot in a c-store. However, among the remaining 52 percent, one out of every four customers said they regularly purchase drinks.

Broken down further, 33 percent of beverage purchasers do so in the morning. Also, customers aged 18 to 24 are most likely to purchase drinks, the report revealed. Forty-three percent of customers in that age group said they purchase beverages in the store, while only 19 percent of consumers aged 50 or older reported doing so.

Despite the continued allure of beverages, foodservice is catching up quickly as a top reason for customers to enter a c-store. According to NACS' research, 28 percent of those surveyed said they would be "very likely" or "somewhat likely" to buy food at a c-store. Nine percent of respondents said they had eaten food at a c-store within the past day, and 43 percent said they purchased c-store food within the last month.

Traditional snacking items in convenience stores remain the most popular food choices. Twenty-nine percent of respondents said they purchased chips and salty snacks. That was followed by candy bars (20 percent); yogurt, nuts or granola (9 percent); salad (5 percent); and fresh fruit (5 percent).

Healthy items are not dominant among c-store purchases, but consumers like having them available. According to NACS, 63 percent of those surveyed said they would be more likely to shop at a store that offers healthy options.

"Convenience and fuel retailers know that consumers are extremely price sensitive when it comes to gasoline, and determining the link between gas and in-store purchases was a central question that NACS sought to answer in the 2012 NACS Consumer Fuels Report," said John Eichberger, NACS' vice president of government relations.

NACS will announce more findings from its 2012 Consumer Fuels Report throughout this month.






Find Reports & Data

CSNews 2009 Foodservice Study

Foodservice sales rose 7.7 percent on a per store basis in 2008, and prepared foods led the way with a 9.1 percent sales gain per store, according to Convenience Store NewsĂ˝ 2009 Foodservice Study.

CSNews 2010 Industry Forecast Study

CSNews' 8th annual Forecast Study includes a macroeconomic projection of market conditions in 2010 and the impact they will have on sales and growth of key convenience store categories: motor fuel, tobacco, malt beverages, confectionery, and snacks.

CSNews' 2009 Industry Report Study

Industry sales climbed 11.4% to an all-time high of $633.9 billion last year, according to the Convenience Store News 2009 Industry Report, the longest-running compilation of sales and operational results in c-store retailing. 40 pages, including 69 charts.

CSNews' 2009 Realities of the Aisle Consumer Study

Food quality and in-store execution greatly impact a consumer's choice to purchase and consume prepared food from a convenience store, according to the new Realities of the Aisle consumer research study conducted by Convenience Store News, in partnership with Nielsen Homescan. Study is 11 pages and includes 14 charts.

CSNews 2010 FIRST LOOK Report

CSNews' 2nd annual FIRST LOOK report provides convenience store retailers with a first glimpse of industry dollar and volume sales changes in five major product categories, based on data provided exclusively to CSNews by The Nielsen Co. The report includes sales, unit and regional market share percentage changes for packaged beverages, other tobacco products, candy and snacks, and beer.

CSNews 2010 Industry Forecast Study

The Great Recession has caused a fundamental shift in consumer spending. How will this affect the c-store industry and your business in the year ahead? The CSNews 2010 Industry Forecast Study provides a glimpse of the rough conditions ahead and critical insight for you to make the right buying decisions.

CSNews HR & Labor Study 2010

Likely owing to the economic recession, 40 percent of retailers responding to the Convenience Store News 2010 Human Resources (HR) & Labor Study said store associates turnover decreased over the past two years.


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